Exciting Job Opportunities at EQDOM
EQDOM, a leading financial institution, is currently seeking to fill positions for Customer Advisors in four vibrant cities: Agadir, Marrakech, Tanger, and Casablanca. This recruitment drive is particularly aimed at recent graduates holding Bac+2, Bac+3, or Bac+5 degrees who are eager to embark on a rewarding career in customer relations and automotive financing. With a history of providing financing solutions particularly geared towards civil servants, EQDOM has continuously expanded its services to cater to a broader clientele while enhancing personal loan solutions.
Since its partnership with Société Générale in 2002, EQDOM has developed a well-structured distribution network supported by specialized teams proficient in finance, customer relations, debt collection, financial control, and information systems. The role of the Customer Advisor involves welcoming clients and automotive dealership representatives, analyzing and managing automotive financing files, and ensuring that credit requests are processed efficiently. This position is vital in maintaining customer satisfaction and fostering a positive relationship with clients.
Key Responsibilities and Qualifications
As a Customer Advisor, you will be responsible for a variety of tasks including advising clients on suitable credit solutions, verifying the completeness and authenticity of documentation, and systematically following up on clients’ requests. Key responsibilities include:
- Welcoming clients and dealership representatives.
- Proposing tailored credit solutions based on client needs.
- Ensuring the accuracy and completeness of financing documentation.
- Monitoring client interactions and maintaining a high standard of service quality.
- Addressing and resolving customer complaints effectively.
To qualify for this role, candidates should possess a higher education degree (Bac+2, Bac+3, or Bac+5) from a university or business school and show a strong aptitude for customer relations, organizational skills, and analytical thinking. The ideal candidates will be newly graduated, detail-oriented, adaptable, commercially savvy, and possess excellent interpersonal skills.
If you are looking to kick-start your career in a dynamic and supportive environment, we encourage you to apply for this exciting opportunity. To submit your application, click the link below.
As reported by dreamjob.ma.
