Join Hertz Maroc as a Customer Service Representative
Hertz Maroc, a subsidiary of the GBH group, is expanding its workforce by seeking dynamic customer service representatives to join their teams in Marrakech, Kénitra, and Errachidia. Recognized as a leading player in the car rental industry in Morocco, Hertz operates in 16 cities across the country and boasts a fleet of over 2,300 vehicles that are regularly updated. The company offers a diverse range of vehicles, from economical city cars to luxury models, including SUVs and various diesel or petrol options.
Hertz Maroc prides itself on its customer-centric approach, striving to provide exceptional service and operational excellence, ensuring that customers enjoy a rental experience that meets international standards. The selected candidates will be responsible for delivering high-quality customer service, advising clients, and ensuring the smooth execution of rental operations. Key responsibilities include welcoming clients in person, identifying their needs, proposing the most suitable rental options, drafting rental contracts, and ensuring compliance with company policies.
Candidate Requirements and Application Process
Prospective candidates are expected to meet the following qualifications: possess a Bac+2 or Bac+3 degree in commerce, tourism, management, or a related field. Experience in service sectors such as hospitality, restaurant, or rental services is a plus. Proficiency in office software and reservation tools is essential, as is the ability to work under pressure with irregular hours. Fluency in French and English, both spoken and written, is required, along with a valid driver's license. Candidates should have a strong customer service orientation, teamwork skills, and excellent interpersonal abilities.
Interested applicants should send their CVs to the following email address: recrutement.hertz-maroc@gbh.fr. The email subject must specify: "Customer Service Representative – (City)" indicating the desired city of employment among Marrakech, Kénitra, or Errachidia.
As reported by dreamjob.ma.
