Key Responsibilities of the EMEA Middle Office Analyst
As a vital member of Bernstein SG’s Operations team, the EMEA Middle Office Analyst plays a crucial role in ensuring the seamless processing and oversight of cash equity transactions across the EMEA High Touch and Electronic sectors. Reporting to the Middle Office Manager, you will engage in various essential tasks such as trade allocation, confirmation, referential data processing, and reconciliation activities, all while delivering exceptional service to both trading desks and clients, whether internal or external. Operating within a Follow the Sun model, your role will require direct communication in French with clients who speak the language, thus collaborating effectively with various departments including Operations, Trading, Client Service, Finance, Technology, and outsourced service providers.
Your primary duties will encompass the processing and monitoring of trades and allocations through approved systems, ensuring that client-side transactions are confirmed accurately and within stipulated deadlines. You will confidently communicate in French, both verbally and in writing, addressing any queries from French-speaking clients, including those related to allocations, confirmations, operational issues, and resolution of problems. Additionally, you will provide timely support to trading desks and clients by managing priority queries and keeping track of trade statuses and operational exceptions.
In this role, you will also be responsible for processing approved referential data and sub-account requests accurately, ensuring that all supporting evidence and audit records are maintained properly. Daily tasks will include exception monitoring, report validations, control checks, and front-to-back reconciliations to identify any potential operational or settlement risks. You will investigate straightforward breaks using available information and escalate any material or complex issues appropriately. Furthermore, you will support the EMEA High Touch and Electronic equity businesses by ensuring clear communication and handovers within the Follow the Sun operating framework.
Profile Requirements and Business Insight
To thrive in this position, professional proficiency in French is a must, enabling clear communication with French-speaking clients through various channels such as telephone and email, alongside a good command of written and spoken English. A solid understanding of the cash equity trade lifecycle and Middle Office activities—including trade allocation, confirmation, and reconciliation controls—is essential for success in this role. A client-focused mindset, exceptional communication skills, and a commitment to delivering precise and high-quality output within deadlines are imperative.
Attention to detail, operational control awareness, and risk management capabilities are crucial in this analytical position. The ability to investigate routine exceptions, ask pertinent questions, and recognize when escalation is necessary will contribute to maintaining the integrity of operations. Strong organizational and prioritization skills, combined with a collaborative and adaptable approach, will facilitate effective teamwork and knowledge sharing. Initiative within documented procedures, adherence to delegated authority, and compliance with risk and regulatory requirements are also vital aspects of this role.
Working under the guidance of the Middle Office Manager, the successful candidate will be directly involved in supporting Bernstein SG’s operations. This position not only offers the opportunity to work in an international environment with diverse teams but also allows for professional growth within the dynamic field of cash equity transactions.
As reported by careers.societegenerale.com.
