Inauguration of the State-of-the-Art Command and Coordination Center in Rabat
The recent inauguration of the revamped Command and Coordination Center in Rabat marks a significant milestone following the completion of an ambitious modernization project. The previous facility, which served as the operational hub for the Rabat police prefecture, has undergone a comprehensive upgrade, now integrated with an extensive urban surveillance system that boasts over 1,400 high-definition cameras. This transformation not only enhances security measures across the city but also exemplifies a commitment to utilizing advanced technology in public safety efforts.
Enhancements in Infrastructure and Operations
The center's technological infrastructure has been significantly upgraded, incorporating various communication and data transmission systems as part of the National Security Directorate (DGSN). This newly modernized facility is designed to consolidate essential security operations within a single location, effectively streamlining police services. It features dedicated technical equipment aimed at managing Rabat's video surveillance system, monitoring urban traffic, and handling emergency calls received through the dedicated number 19. Such systems facilitate real-time coordination of police interventions in public spaces, supported by a unified information and management system.
At the heart of the Command and Coordination Center is a multifunctional room staffed by a team of operators who are available 24/7 to respond to emergency calls from citizens via the emergency number 19. This service is powered by a specialized platform capable of processing multiple calls simultaneously. Initial data from emergency calls are promptly recorded in a database and instantly relayed to the communications management center, which is responsible for dispatching intervention teams to the appropriate locations.
The facility also houses a comprehensive data collection and storage center, equipped with the latest cybersecurity protocols. This center employs advanced systems capable of storing, retrieving, and utilizing digital content in real-time for security operations and other missions assigned to security services. In emergency situations, the new center features a crisis management command post, which can respond immediately to various exceptional circumstances. This post is connected to all relevant security databases and integrated with a network of wired and mobile communication systems, ensuring complete autonomy and the ability to make informed decisions while managing security emergencies continuously.
The command and coordination room in Rabat is the first of its kind. Established in 2016 to oversee the mobile emergency police teams, it has managed and processed emergency calls from citizens for a decade before undergoing this extensive modernization. This upgrade has enabled the center to connect with all modern surveillance, communication, and data management systems, representing a significant modernization effort aimed at keeping pace with technological advancements and meeting the evolving needs of citizens regarding police services.
As reported by telquel.ma.
