Foundever's Recruitment Drive in Casablanca
In a significant move to bolster its operations in Morocco, Foundever is actively seeking to recruit telemarketers for its CasaNearshore site in Casablanca. The positions are being offered under permanent contracts (CDI) from the very first day of training, targeting candidates who have at least a high school diploma and possess a strong command of the French language. Founded as an international group specializing in customer relations, Foundever is dedicated to assisting companies in managing their interactions with clients effectively.
In Morocco, Foundever has established itself as a leader in providing customer service and remote sales activities. The company is committed to developing its workforce by offering training programs that enhance skills in customer relations, along with opportunities for career advancement based on performance and capabilities.
Job Description: Telemarketer in Casablanca
The role of a Telemarketer involves contacting customers and prospects via telephone, providing comprehensive support to ensure customer satisfaction and loyalty. Key responsibilities include making and managing outbound calls, diagnosing customer needs, and delivering tailored solutions. Additionally, telemarketers are expected to propose additional sales based on customer inquiries, adhere to established processes, and communicate relevant information that can enhance service quality. Achieving and exceeding set qualitative and quantitative targets is also a crucial part of this role.
Ideal candidates for this position should possess:
- A minimum of a high school diploma (Bac or higher).
- Excellent proficiency in French, both spoken and written.
- A strong customer service orientation and commercial aptitude.
- Proficiency in computer skills.
- Dedication, punctuality, and a strong sense of commitment.
Foundever offers its employees a competitive salary structure that includes a fixed base salary, performance bonuses, and uncapped sales incentives. Furthermore, employees benefit from a fully paid training program, comprehensive social coverage including health insurance, and a supportive work environment complete with relaxation spaces, social clubs, and recreational activities. The position is based in Casablanca with working hours from 9 AM to 7 PM, and weekends off.
Interested candidates can apply online through the following link: Telemarketer in Casablanca.
As reported by dreamjob.ma.
