Royal Air Maroc has issued a warning to its travelers regarding the inaccuracies in flight schedules and false delay alerts that are being displayed on various independent applications. This issue arises from the recent time change in Morocco, which has disrupted the information provided by services not affiliated with the airline.
Have you ever encountered a flight listed as delayed when it is actually on time? Or received a departure schedule that doesn't match what the airline has stated? Royal Air Maroc urges its passengers to remain vigilant. Since Morocco’s shift to a new time zone, certain flight tracking applications have been showcasing data that no longer accurately reflects the reality.
In an official notice published on its website on October 4, the airline clarifies that third-party services may provide incorrect departure or arrival times, alongside sending unjustified delay notifications. Such discrepancies can create confusion for travelers relying on these tools to prepare for their journey to the airport or to track the arrival of a loved one.
The problem emerged following Morocco's definitive return to GMT time, which occurred on September 20. The kingdom has abandoned GMT+1, a time zone that had been in effect for most of the year since 2018. This transition necessitates that international platforms update their scheduling data, especially for flights connecting Morocco with Europe.
How to Verify Your Flight's Actual Time?
Royal Air Maroc recommends that passengers use the airline's official channels instead of relying on independent applications. Travelers can check their flight status on the official website, utilize the airline's mobile app, or contact the customer service center for accurate information.
The airline also emphasizes that any changes regarding a flight will be communicated directly to passengers via email, SMS, or notifications on their phones. It is crucial that the contact details provided during booking are correct and up to date.
This caution is particularly important for travelers flying between Morocco and Europe. Since September 20, Casablanca has experienced a two-hour time difference with cities like Paris, Madrid, and Brussels, which will continue until the European transition to winter time on October 25. Departure and arrival times, however, are still expressed in the local time of each airport.
As reported by bladi.net.
