SRM Casablanca-Settat Mobile App Restored with Improved Functionality
The 7/24 mobile application of SRM Casablanca-Settat is once again operational, following significant upgrades to its technical infrastructure aimed at delivering a more reliable service. Users can now access features that allow them to view and pay their water and electricity bills online, a functionality that had previously been unavailable. Moreover, the app offers a comprehensive suite of tools for clients, enabling them to monitor their consumption, review their contracts, and submit requests for subscriptions or cancellations.
Additionally, users have the ability to report incidents, file complaints, and track the progress of their requests remotely, thereby enhancing the overall customer experience. Currently, this application is tailored for clients in the Greater Casablanca area, covering approximately 2.9 million water and electricity contracts, which represents nearly 56% of the total 5.2 million contracts managed by SRM Casablanca-Settat. Looking ahead, plans are underway to expand the 7/24 mobile application across the entire Casablanca-Settat region, ensuring that all customers benefit from these digital services.
As reported by fnh.ma.
