Understanding the Rise in Electricity Bills in Taounate
The Minister of Interior, Abdelouafi Laftit, has recently unveiled the reasons behind the surge in electricity and water bills in the city of Taounate, coinciding with the commencement of operations by the regional multi-service companies in the Fes-Meknes region. In his response to a written inquiry, Laftit clarified that the increase in bills is not directly linked to the introduction of these companies. Instead, he attributed the issue to the accumulation of previous consumption that had not been accurately calculated by the former distributors prior to the new company taking over. This miscalculation was largely due to a reliance on estimations rather than actual consumption data.
Laftit emphasized that the regional multi-service company, Fes-Meknes, is committed to considering the purchasing power of its customers. The company has implemented a flexible payment plan that enables customers to pay in installments, which is determined through a socially responsible approach tailored to the needs of the affected parties. Moreover, he reassured that since the launch of the Fes-Meknes multi-service company, there have been no changes to the existing tariff rates. The company strictly adheres to the rates set forth by the applicable regulatory texts and ensures that actual monthly meter readings are taken to guarantee accurate calculations of monthly consumption and transparency in billing.
The Minister's remarks highlight the importance of clear communication and accurate measurement in addressing customer concerns, particularly during times of economic strain. The commitment to maintain existing tariffs while also providing options for deferred payments demonstrates a proactive approach to customer service in the utility sector.
As reported by achkayen.com.
