SRM Casablanca-Settat's 7/24 Mobile Application Back in Action
The 7/24 mobile application from SRM Casablanca-Settat has successfully resumed its operations following a significant upgrade to its technical infrastructure. According to a recent announcement by the regional company, users can now conveniently access their water and electricity bills and make online payments with ease. This revitalized service not only allows clients to review their consumption patterns but also enables them to manage contracts, subscribe, and even cancel services directly through the app.
Additionally, the application facilitates the reporting of incidents, submission of complaints, and provides users with the ability to track the progress of their requests remotely. This comprehensive approach aims to enhance customer convenience and streamline service interactions.
Future Expansion Plans for the 7/24 Application
Currently, the application is available to customers in the Greater Casablanca area, servicing approximately 2.9 million water and electricity contracts, which constitutes around 56% of the total 5.2 million contracts managed by SRM Casablanca-Settat. The company is actively working on extending the 7/24 application's reach to the entire regional territory, ensuring that all clients can benefit from the various digital services offered. In the meantime, customers seeking information or assistance can reach out to the customer service center at 05 22 31 20 20, which operates 24/7 for inquiries, reporting issues, or filing complaints.
As reported by h24info.ma.
